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Maximizing Chiller Efficiency

The Complex Water Treatment Regimen Required for Chemicals


The Streamlined Autopilot Efficiency Features of the TowerMate System


Attention to Maintenance can help control energy demand. Here is an overview.

Chillers consume more than 50 percent of the electrical usage in many facilities. They use approximately 20 percent of the total electrical power generated in North America, and the U.S. Department of Energy estimates that chillers expend up to 30 percent in additional energy through inefficiency. With more than 100,000 chillers in the United States alone, inefficiency costs industry billions of dollars in energy annually. Chillers running inefficiently also result in decreased equipment reliability, more frequent Maintenance, and shortened lifespan. The slightest decrease in chiller performance can have a major impact on efficiency. For instance, every 1 deg F increase in condenser water temperature above full load design can decrease chiller efficiency by 1-2 percent. A failing or neglected water treatment program can reduce efficiency 10-35 percent, or more in extreme cases. (It is our experience that most chillers being managed with chemicals have a reduced efficiency of between 10-25% most of the time due to poor water management and reporting, inadequate oversight and chemical components, not to mention less-than-optimal chemical dosage, monitoring and delivery systems.)


See salient points below.

Problems with Chemically Managed Water Treatment is answered by TowerMate Water Management

What is maximum chiller efficiency?

Document chiller data (Note: Collecting Chiller Data is far more tedious when treating with Chemicals)

Ensure accurate data (Note: Data Accuracy is extremely difficult to accomplish with Chemicals)

Adjust water temperature (Note: Water Adjustments are required often, but never with TowerMate )

Treat water aggressively (Note: TowerMate (TM) offers the most aggressive treatment possible)

Use biocide and scale/corrosion protection (Note: TM eliminates the need for these additives totally)

Clean the cooling tower often (Note: With the TowerMate System, frequent cleaning is not required)

Pretreat new systems (Note: Many Pretreatment applications are not required with TM)

Consider passivating chemicals (Note: With the TM the need for these Toxic chemicals is eliminated)

Preserve design flow rates (Note: Design flow rates should never become a problem with TM and ChillSaver)

Curb non-condensable gasses (Note: Axess1 has MFG's to help mitigate this problem)

Maintain refrigerant levels (Note: Axess1 has patented Technology which aides in refrigerant performance)

Schedule preventive Maintenance (Note: The TM System eliminates the need for frequent Maintenance)

Monitor refrigerant approach temperature (Axess1 Group Comments: We recommend this action as a key method in proving TowerMate performance)

TowerMate Benefits Summary

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What is maximum chiller efficiency?                          

Contrary to popular belief, running the chiller at full load design and achieving the design Kw/ton does not necessarily mean the chiller is running at maximum efficiency. Maximum chiller efficiency is producing the greatest tonnage at the lowest kilowatt usage. Maximum efficiency occurs with most chillers running at approximately 70-75 percent load and the lowest Entering Condenser Water Temperature (ECWT), based on design. Knowing a chiller’s efficiency and the effects of load and ECWT will help the facility determine the most efficient chiller configurations, saving the maximum on energy costs.

The TowerMate Solution

With the TowerMate System, the Cooling Tower will run at optimal efficiency, providing the coolest water entering the Chiller's Condenser at the maximum flow rate (because all wetted surfaces will be clean and free of any deposits).  This reduces the load on the chiller, helping to sustain optimal efficiency levels and reducing run time.  These facts translate into substantial savings.

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Document chiller data

The first step in maximizing chiller efficiency is to establish a method for recording chiller operational data in a daily log. It is common for facilities to Maintain chiller logs, but unfortunately they rarely get reviewed, which is critical.

The daily logs can be entered into a chiller efficiency program. If past chiller logs exist, the data can be input and a baseline can be immediately established. Once the chiller status (baseline) has been determined, operational changes can be made to increase efficiency and measure the results.

Unfortunately data collection is a necessary evil for good water management if chemicals are being used to treat the water. This is due the fact that the effectiveness of chemicals is dependant on the environmental dynamic condition changes associated with temperatures, weather, sun-light, pollutants, microbial infection, Total Dissolved Solids (TDS), Conductivity levels, Cycles, Make-up water composition, Blow-down requirements etc....

The need for an expensive and complex monitoring process, along with the highly disciplined data collection required for good water management through chemistry, is eliminated with the TowerMate Non-Chemical System. This is a claim that no other systems (Chemical or non-chemical) can offer. TowerMate automatically manages the water more effectively without blowdown and the need for periodic heavy cleaning.

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Ensure accurate data

Ensuring accurate data can be difficult. One of the most common assumptions made by a facility is that the flow to the chiller is constant and always at design. Unfortunately, this may not be the case and there are several reasons why. Chiller systems are dynamic, ever-changing models, which must adapt to the environment around them. They expand and contract from the original design. They are subject to wear, tear, and age. The best advice is to not assume anything until proven by accurate, continuous verification.

The best way to provide precise data, obtain concrete results, and minimize problems is to verify flow rates to the chiller for tonnage measurements and other calculations to determine efficiency. Four methods for determining flow are inline flow meter, external flow meter, delta pressure, and delta temperature.

Flow meters—turbine type, magmeter (inline), or ultrasonic (external)—provide the most accurate flow readings in gallons per min (gpm). Flow can be determined by delta pressure using a gauge or annubar. Delta temperature cannot actually measure the flow rate in gpm, but it can identify proper flow and problems associated with flow. It also can be affected by other conditions not directly related to flow, such as a scaled or fouled chiller barrel, noncondensable gasses, and refrigerant level, making interpretation more difficult. However, the use of delta temperature along with a flow meter or delta pressure gauge creates a powerful diagnostic tool that can detect problems affecting efficiency in the chiller system.

Along with proper flow, check and calibrate sensors, gauges, and meters for measuring temperature, pressure, and electrical measurements periodically or when a problem is detected.

With the TowerMate System, the collection of accurate data is made more easier and the data is more trustworthy since the system keeps the flow rates at close to factory specs. This is because TowerMate automatically performs its function of cleaning the water of debris, scale, biologic matter and toxins. In fact, our unique physical treatment system actually increases the density and heat-transfer capabilities of the water.  The total dissolved solids (TDS) level is Maintained at a very high value (compared to chemically treated systems). Since flow rates are optimally sustained and heat transfer surfaces reMain perfectly clean, the temperature differential across the condenser will not degrade. The TDS are kept in suspension and have been neutralized from causing any corrosive damage to the Tower and Piping surface. In this state, they perform a role in killing living organisms.

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Adjust water temperature

For constant speed chillers, every 1 deg F increase in chill water temperature can increase chiller energy efficiency 1-2 percent. For variable speed chillers, every 1 deg F increase in chill water temperature can result in a 2-4 percent efficiency increase. However, it may not be possible to increase the chill water temperature to save money due to design constraints, occupant comfort levels, or real-time energy pricing (sacrificing efficiency at one time to improve the efficiency at another time).

Take advantage of wet bulb conditions in the cooling tower system to lower the chiller’s entering condenser water temperature. This can result in a 1-1.5 percent efficiency improvement for every 1 deg F below the chiller full load design. It is important to note that part loads associated with chiller type (high or low pressure) and compressor motor style (constant or variable speed) will affect the chiller’s performance. Consult the chiller manufacturer to establish appropriate guidelines for entering condenser water temperature.


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Treat water aggressively

A good water treatment program is a necessity for efficiency. Maintaining the proper water treatment will prevent costly problems. If a problem(s) already exists, take the necessary steps to correct it immediately. The results can provide significant energy savings with greater chiller efficiency, maximized equipment life, and reduced overall Maintenance costs. Remember, always wear appropriate personal protective equipment (PPE) when using chemicals or cleaning equipment.

The most aggressive step in correcting water problems is to deploy  TowerMate. The TowerMate System will start the process of correcting problems immediately, and it is capable of completely reversing years of problems, mismanagement and inefficiency in a matter of days or weeks

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Use biocide and scale/corrosion protection

A water treatment program provides a biocide program that minimizes microbiological growth along with excellent scale and corrosion protection. Microbes, if not properly controlled, can cause numerous problems, such as forming sticky slime deposits in the tube bundle of a chiller, possibly reducing heat transfer efficiency 15 percent or more.

The situation can be compounded by the formation of permanent scale or iron deposits on the sticky site. If this occurs, an additional 10-20 percent loss in heat transfer efficiency may result. To fix the problem and restore lost efficiency, an unscheduled shutdown and physical cleaning of the chiller may be required. Furthermore, if no action is taken to improve the water treatment, under deposit corrosion may occur throughout the condenser system, which may create leaks in the transfer piping.

If TowerMate is deployed for more effective water treatment, the need for unscheduled shutdown and cleaning would be eliminated or it's frequency greatly reduced if existing system design is such that quiescent zones exist where they should not. Note, however, if the system has been allowed to corrode for an extensive period of time installing the TowerMate system can possibly quickly expose any underlying metal degradation from pitting corrosion once the scale is removed.  System leaks may occur if there are holes in the piping system that have resulted from pitting in the past.  These holes will be revealed as the TowerMate system de-scales the wetted surfaces.  Once these exposed leaks are repaired, no future degradation will occur.

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Clean the cooling tower often

Cooling tower system cleaning is essential for peak efficiency. A good time to consider cleaning is fall and spring, just before and after winter lay-up. This usually means part or all of the condenser system may lay-up dormant for several months. Dead legs, sections of the systems with no circulation or stagnate water, in the condenser system are potential areas for producing many types of microbes. One type of anaerobic bacteria of particular importance is sulfate reducing bacteria (SRB) that can cause significant localized pitting corrosion and severe damage in a relatively short period. Treating these areas of a condenser system with biocides and biodispersants prior to lay-up can help minimize microbial problems.

Lay-up treatments also ensure an easier start up in the spring, minimizing Maintenance problems. A lay-up treatment is designed to protect the equipment and piping by reducing pipe chip scale (flash corrosion). This chip scale or flash corrosion can have a serious impact on start-up, causing blockage of distribution holes on the tower hot deck, plugged strainers, and in extreme cases, blockage in the chiller. Any of these problems will reduce flow and heat transfer efficiency in the condenser system.

When cleaning the tower basin, all debris should be removed, including sand, silt, trash, and most importantly biofilm. Biofilms are home to many living organisms. Some of the more common organisms include pseusdomonas slime, which can reduce heat transfer efficiency, and SRB.

Tower cleaning also should include inspection of the drift eliminators, fill, and louvers to minimize airflow restriction across the cooling tower system. Make sure the tower fans are working properly to produce the desired airflow for heat transfer removal. Visually inspect the wood and metal construction, looking for signs of deterioration. Wood deterioration may be a sign of microbio problems (mold, yeast, or fungi) or over feeding the oxidizing biocide causing wood delignification or deterioration. Look for white rust on the metal construction caused by either a tower that was never properly pretreated and passivated or a chemical program that may not fit the water chemistry. A thorough spring-cleaning can assist in Maintaining maximum efficiency throughout the summer months.


With the TowerMate System, frequent cleaning is not required. None of the chemical treatments will be required if TowerMate is or has been recently operating.




Lay-up treatments are not necessary with TowerMate System since the Tower equipment has been immunized by the deeply effective Biocide Generator and scale inhibiting non-chemical water treatment)(Axess1 Group Comments: the manual cleaning process should experience greatly reduced debris levels and no biofilm. Manual cleaning takes minutes rather than days



A thorough inspection should yield very little Maintenance issues. Once the system is restarted, any minimal microbial and biological growth will be wiped out and automatically cleansed.

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Pretreat new systems

Pretreatment is recommended for a new system (condenser, evaporator, and tower system), or when there is a new add-on to an existing system to ensure heat transfer efficiency and prolong equipment life.

The purpose of pretreatment is to remove oil and grease from new piping and chillers. If pretreatment is not performed, the oil and grease may adhere to the heat exchanger, reducing heat transfer. Oil and grease also can provide food for microbes to bloom, requiring additional costly biocide treatments. (Axess1 Group Comments: This is good advice) Pretreatment should passivate the new metals and minimize white rust and flash corrosion.

For TowerMate System, with the exception of the removal of oil and grease, this kind of pretreatment is unnecessary.

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Consider passivating chemicals

Galvanic corrosion is associated with dissimilar metal coupling and can exist in all areas of the HVAC system (though it primarily occurs on the condenser side of a chiller), and if severe enough, can affect the life of the chiller. Metal passivating chemicals commonly used in the evaporator minimize galvanic corrosion.

Most chillers have copper tubes with carbon steel tube sheets and end bells, in which a galvanic reaction can occur between the copper and carbon steel. Installing sacrificial anodes and painting the inside of the chiller end bells and tube sheet with an epoxy coating also can minimize this corrosion.

As a supplementation to the TowerMate System, Axess1 offers ChillSaver, a patented non-chemical passivation solution which features strategically placed Magnetic Field Generators (MFGs) for treating both the closed loop water piping and the refrigerant lines...learn more)

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Preserve design flow rates

Maintain condenser and evaporator design flow rates, checking them annually. A rule of thumb is to always Maintain flow greater than 90 percent of design because lower flow will reduce chiller efficiency. When the flow is reduced or restricted, it can create undesirable laminar flow (less than 3 ft/sec) through the chiller, which also can cause a water treatment program to fail.

Above design flow (greater than 12 ft/sec) through the chiller may cause vibration wear and erosion or corrosion of the tubes, reducing reliability and life. Cracks and pitting holes can develop, causing leaks in the tube bundle.

The TowerMate and ChillSaver systems together will provide greater than 90% design flow rates for both open and closed loops.

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Curb non-condensable gasses

Non-condensable gasses (air) are associated with low-pressure chillers with evaporators designed to use refrigerants that operate in a vacuum. When a leak develops in the evaporator, air and moisture are pulled in, which affects the compressor and reduces heat transfer efficiency. The compressor is working to move the non-condensable but getting no refrigerant effect.

In fact, non-condensables can blanket tubes in the condenser lowering the overall efficiency up to 6-8 percent at 60 percent load and 8-14 percent at full load. To help minimize the affect of non-condensables, purge units are required.


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Maintain refrigerant levels

The ability of a chiller to efficiently remove heat directly correlates to the compressor’s ability to move the refrigerant per unit of time. It is important to Maintain proper refrigerant levels because low levels cause the compressor to work harder and less efficiently (Fig. 1). Check for leaks regularly, especially when a chiller shows signs of low refrigerant level. Trending refrigerant levels will help determine if the chiller has a leak(s), a bad purge unit, or refrigerant carryover. Regular refrigerant analysis is an important part of determining chiller inefficiencies. If oil content in the refrigerant is above the chiller manufacturer’s guidelines, it may be reducing heat transfer. Keeping good Maintenance records on oil usage in a chiller will help to avoid this condition.

The Axess1 ChillSaver employs patented Magnetizer rings placed strategically on the refrigerant gas and liquid lines will correct the condition of oil build-up on the inner walls of the refrigerant tubing...learn more)


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Schedule preventive Maintenance

Compressor oil analysis should be performed annually. Low-pressure chillers may require more frequent analysis, based on purge run hours. This test should include a spectrometric chemical analysis containing information on metals, moisture content, acids, and other contaminants that can affect chiller performance.

Replace oil filters on an as-needed basis on high-pressure drop or when the compressor oil is changed. Consult the chiller manufacturer, lubricant supplier, and/or oil analysis laboratory for oil and filter change intervals.


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Monitor refrigerant approach temperature (We recommend this action as a key method in proving TowerMate performance)

One of the earliest signs of chiller inefficiency is an increase in refrigerant approach temperature (RAT). The RAT is determined by calculating the difference between the leaving fluid (water) and the saturated temperature of the refrigerant being heated (evaporator) or cooled (condenser). Newer chillers or chillers that have been retrofitted perform this function. Older chillers may require taking the suction pressure (evaporator) and head pressure (condenser), then converting these pressures to temperature from a refrigerant temperature/pressure table.

Every chiller has a manufacturer design RAT. When it is exceeded, a problem with heat exchange in the chiller exists. Problems associated with high RAT include low refrigerant level, noncondensable gasses, low/high flow rates, part loads at low ECWTs, and finally, a scaled or fouled chiller.             

When Chemicals are used to treat water, the increase approach temps differentials will degrade over time due to gradual scale build-up until the system has to be shut down and cleaned. With every degree increase in the approach temps differential there is a 5% efficiency loss. TowerMate Water treatment system will sustain stable approach temps and they will not degrade due to Tower related inefficiencies. This translates to an average energy savings in KwH of between 10-15%.)

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TowerMate is a chemical-free system. This means elimination of the potential environmental hazards associated with chemical treatments, spills, disposal, and human exposure.

TowerMate significantly reduces makeup water requirements. System bleed (blowdown) is shut off. After existing scale is removed, water loss is reduced to less than one gallon per day.

TowerMate eliminates scale build-up on heat transfer surfaces. Intense magnetic fields cause calcite to revert to aragonite, effectively preventing scale building up and automatically de-scaling heat transfer services.

TowerMate reduces Maintenance requirements. There’s no need to manually clean heat exchangers or basins any more, and a simple weekly check includes only a biocide level test, a visual inspection of a lint trap and tool-less manual cleaning, if necessary. A press of the purge override button verifies operation of the automatic purge valve.

TowerMate maximizes system efficiencies, reducing operating costs. The elimination of scale build-up on heat transfer surfaces and pipes increases both heat transfer and pump efficiency. This reduces energy consumption and operating costs. Additionally, there is no passivation of heat transfer surfaces, as with ozone systems. Clean, non-passivated surfaces offer maximum heat transfer rate.

TowerMate extends equipment life. Oxidants are corrosive to cooling system metals. TowerMate’s dissolved ions are toxic to algae, bacteria, and viruses but are non-corrosive toward metals.


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